Refund and Returns Policy

Return Window: You have 30 days from the delivery date to return your item(s).

Return Method: Returns must be made by mail.

Item Condition: We accept returns for items in both new and used condition.

Restocking Fee: A restocking fee of 5% of the product price will be deducted from your refund.

Return Reasons and Fees:

  • No Fee for Remorse Returns: If you changed your mind, you can return the item without any additional fee.
  • No Fee for Defective Returns: If the item is defective, you can return it without any additional fee.

How to Return an Item:

  1. Contact Us: Email us at

    with your order number and reason for return. Alternatively, you can use the live chat feature on our website during business hours for immediate assistance.

  2. Prepare Your Return: Pack the item securely in its original packaging (if possible) along with all accompanying accessories and documentation.

  3. Ship Your Return: We will provide you with the return shipping address. Please ship your return using a trackable shipping method.

  4. Processing Your Return: Once we receive your return, we will inspect the item(s) and process your refund within 2-7 business days. The refund will be issued to your original method of payment.

Contact Information:

🏠 Address: 642 Brighton Road , Purley Surrey CR8 2BB , UNITED KINGDOM

📧 Email:

☎️ Phone : +44 7537 133637

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