Privacy Policy

Privacy Policy

This Privacy Policy outlines how Artisanhup (referred to as the “Site” or “we”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.

1 : Information Collected:

We collect various types of information from users, including personal information such as names, email addresses, phone numbers, and billing/shipping addresses. Additionally, we may collect browsing data such as cookies, IP addresses, browser type, and device identifiers.

    • Device Information:
      • Purpose: To optimize our analytics and load the Site accurately.
      • Personal Information collected: Browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.
    • Order Information:
      • Purpose: To provide products or services, process payments, arrange shipping, and communicate with you.
      • Personal Information collected: Name, billing and shipping address, payment information, email address, and phone number.
    • Customer Support Information:
      • Purpose: To provide customer support.
      • Personal Information collected: Details relevant to customer support.
  1. Why It’s Collected:

    The information collected is used for several purposes:

    • To process and fulfill orders placed on our website.
    • Communicate with customers regarding order status, updates, and promotions.
    • To personalize the user experience and provide tailored recommendations.
    • To analyze website traffic and improve our products and services.
    • To conduct marketing and promotional activities.
  2. Who That Information Is Shared With:

    We may share collected information with third-party service providers and partners involved in order processing, payment processing, shipping, marketing, and customer support. These entities are obligated to maintain the confidentiality and security of the information and are prohibited from using it for any other purpose.

  3. How the Information Is Kept Secure and for How Long:

    The information collected is kept secure through encryption, secure server infrastructure, access controls, and regular security audits. This ensures protection against unauthorized access or use. Regarding retention, data is kept for as long as necessary to fulfill stated purposes or as required by law, with a maximum retention period of one year. Once the data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access or use, maintaining compliance with privacy standards and regulations.

  4. Methods Used to Collect It:

    We utilize various methods to collect information, including:

    • Online forms: Information provided voluntarily by users during account creation, checkout, or contact forms.
    • Cookies: Small text files stored on the user’s device to track preferences and improve the user experience.
    • Log files: Automatically generated data collected by our servers, including IP addresses, browser type, and pages visited.
    • Tracking pixels: Invisible images embedded in emails or web pages to track user interactions.
  5. How People Opt-Out or Delete the Information:

    Users can opt out of certain data collection practices or request the deletion of their personal information by contacting our customer support team. We will promptly process such requests in accordance with applicable laws and regulations.

  6. Adherence to the Country of Sale:

    Our privacy policy adheres to the laws and regulations of the country where the sale occurs, including GDPR, CCPA, and other relevant data protection laws.

  7. Contact Information:

    For inquiries or concerns regarding our privacy policy, users can contact us via email at contact@artisanhup.shop

    . Our customer support team is available to address any questions or issues regarding privacy and data protection.


Collecting Personal Information

When you visit the Site, we gather information about your device, interactions with the Site, and data necessary to process your purchases. Refer to the list below for details on the Personal Information we collect and the reasons behind it.

Minors

The Site is not intended for individuals under a certain age, and we do not intentionally collect Personal Information from children.

Sharing Personal Information

We share your Personal Information with service providers to fulfill contracts, comply with laws, respond to lawful requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information for targeted advertisements or marketing communications.

Using Personal Information

We use your personal information to offer products, process payments, fulfill orders, and keep you informed about new products, services, and offers.

Lawful Basis

Processing is based on consent, performance of a contract, legal obligations, protection of vital interests, tasks in the public interest, and legitimate interests.

Retention

We retain your Personal Information for records unless you request erasure.

Selling Personal Information

The Site does not sell Personal Information.

Your Rights

Residents have the right to access, port, correct, update, or erase Personal Information. Contact us for the exercise of these rights.

Cookies

We use various cookies to optimize your experience on the Site.

Do Not Track

We do not alter data practices in response to “Do Not Track” signals.

Changes

This Privacy Policy may be updated for operational, legal, or regulatory reasons.

Complaints

For complaints, contact us as listed under “Contact.” If unsatisfied, contact your data protection authority.

Contact Information:

🏠 Address: 642 Brighton Road , Purley Surrey CR8 2BB , UNITED KINGDOM

📧 Email: contact@artisanhup.shop

☎️ Phone : +44 7537 133637

Shopping Cart
en_USEnglish
Scroll to Top