Cancellation Procedure:

To cancel an order, please contact our customer service department via email at contact@artisanhup.shop. Please provide your order number and reason for cancellation.

Refund Process:

Once the order is canceled, the refunded amount will be credited to the original payment method used. Please allow 5-7 business days for the refund to reflect in your account.

Exceptions to Cancellation:

Once an order is processed or shipped, it cannot be canceled.

Restocking Fees:

We do not charge restocking fees for canceled orders.

If you have any questions or require further assistance with your cancellation, please do not hesitate to contact our dedicated customer service team.

Contact Information:

🏠 Address: 642 Brighton Road , Purley Surrey CR8 2BB , UNITED KINGDOM

📧 Email: contact@artisanhup.shop

☎️ Phone : +44 7537 133637

Thank you for choosing Artisanhup!

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